PwC’s Workforce Hopes and Fears Romania Survey 2024

Workers are ready for change. Are leaders ready to engage them?

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Change is everywhere, and employees are feeling it. PwC’s latest Workforce Hopes and Fears Survey finds that half of the Romanian workers say there is too much change at work happening at once, and 41% do not understand why things need to change at all. At the same time, workers also report increased workloads (50%) and some uncertainty about job security (36%).

 

However, there are also strong signs of optimism and engagement. Most employees (87%) say they are ready to adapt to new ways of working. Many are eager to upskill and see potential in using GenAI to increase their efficiency.

 

Workers are open to the future, but current pressures may be clouding their vision of what it could look like and how they can contribute. While there are compelling business reasons for change, with CEOs urgently trying to evolve their companies to remain economically viable long term, leaders must double down on making the case to their most important stakeholders: their workforce. Unless employees understand and help drive change, transformation plans are unlikely to succeed.

 

This year’s survey explores employee perceptions and attitudes relevant to six critical actions for C-suite leaders to build a change-ready workforce across key transformation themes: leading through transformation, unleashing GenAI and fuelling performance through upskilling and the employee experience.

Employees are increasingly feeling the pressure of change that organisations have faced in recent years as they struggle to keep up with new technologies, regulations and other business trends. The good news is that employees are optimistic and engaged, with most showing a willingness to adapt to new ways of working, learn new skills and embrace emerging technologies such as generative artificial intelligence (GenAI). In this context, employers need to ensure that they are investing in both people and technology to alleviate pressures and retain talent.

Dinu Bumbăcea, Country Managing Partner PwC Romania

GenAI has the potential to disrupt business models and fundamentally change certain industries. Companies need to carefully assess the risks involved, while moving quickly to seize the opportunities. This can only be done with the involvement of employees. Cultivating transparency and trust in the implementation of the GenAI strategy can help employees feel encouraged to experiment and ultimately innovate with this technology.

Daniel Anghel, Partner, Tax, Legal and People Services Leader PwC Romania

Technological innovation has always reshaped the labour market and created new opportunities. Although AI is being rapidly adopted and can perform more tasks than previous technologies, it will not lead to an overall decline in jobs. However, it is essential to adapt to the new realities. The Hopes and Fears Survey 2024 confirms once more the need for a proactive attitude to continuous learning from both employers and employees, while flexibility and openness to change are key assets in a job market reshaped by artificial intelligence and significantly disrupted by the geopolitical and economic context.

Oana Munteanu, Director People & Organisation PwC Romania

Key Highlights

 

  • Half of the Romanian workers say their workload has increased significantly in the past year, while almost two-thirds (61%) perceive a higher pace of change at work over the same period.

  • GenAI is used daily by 5% of Romanian workers, with 47% of those workers expecting it to make their time at work more efficient in the next 12 months, and 40% of all users expect it to lead to higher salaries. The same percentage believe it will increase job security.
  • One-fifth of the respondents (20%) say they are very or extremely likely to switch employers in the next 12 months – two percentage points higher than in the previous report.
  • Employees prioritise skills growth: 59% agree that their employer provides adequate opportunities to learn new skills that will be helpful in the future career. Such opportunities are also a key factor in any decision to switch jobs for fewer than half (46%), who say opportunities to learn new skills are a key factor in any decision to make such a switch.
  • Cost-of-living pressures have eased slightly: the proportion of workers with money left over for saving, holidays and extras each month has risen to 32% (compared to 26% in 2023). However, 55% say they are still financially stressed (meaning that they are able to pay all bills every month but have very little or nothing left over for savings, holidays and extras), down from 57% in 2023.
Chapter two

Lead in new ways to build resilience among a stressed-out workforce

The risk of your workforce experiencing fatigue and feeling overwhelmed is currently high. Half of respondents say their workload has increased significantly in the last 12 months, and 45% admit they have had to learn new technologies to do their job, among other changes in their roles and responsibilities. 

Graph Hopes&Fears 2024 1 change
Chapter two

Forces that drive job transformation

Almost 40% of the Romanian employees believe that changes in customer preferences and changes in government regulation will be the main drivers reshaping jobs, followed by technological change (36%). By comparison, globally, technological change is considered the top factor that will impact jobs, as mentioned by 46% of respondents.

Graph Hopes&Fears 2024 2 change drivers

Contact us

Daniel Anghel

Daniel Anghel

Country Managing Partner, PwC Romania

Oana Munteanu

Oana Munteanu

Director, Workforce Services Leader, PwC Romania

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